Frequently Asked Questions - Cloone Platform
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Frequently Asked Questions

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Is preview allowed before the final completion?

Yes, we will make sure customer get to see it before the website goes live.

Is there any training provided to manage my website?

Yes, one on-site training is provided those in Klang Valley area. For any area other than Klang Valley, we can further discuss on the matter. Should customer request for second time training, then it would not be on-site training, or any changes to be discussed further.

What if I need more pages for my website? What would the cost be?

With a content management system (CMS), you are able to add as many pages to your website at no additional cost. However, should you require our services, we can always make the necessary additions according to your specifications. The cost for the extra pages vary, depending on the content and complexity of the page. If you already own an existing website, and you are looking to add pages, do contact us and we will provide you with a quote based on your specific needs.

Do I need to enter my credit card details to purchase packages and services?

Yes. Your credit card will only be charged once your transactions are confirmed.

How long will Cloone take to get back to me once the transaction is successful?

We will contact you within 2 business days to discuss the details of your requirements and specification.

Do I need a web host for my website?

No, web hosting will be provided by us. Email is included in the package too.

How soon will my website be up?

The time needed to build your website will vary depending on your requirements. It should take a minimum of 2 weeks to complete.

What happens if I cancel my account?

If you decide not to continue using our service, you can simply cancel your account at any time, but do keep in mind that no refund will be provided.

Can I upgrade my package at any time?

Yes. If you would like to upgrade your package or add on additional features, you can contact us to discuss this matter and you will be billed accordingly.

Is Search Engine Optimization included in my package?

Yes, all our websites are built with Search Engine Optimization in mind. However, only basic SEO is provided. For advanced Search Engine Optimization, do contact us and we will work out an attractive package for you.

Can I manage my website by myself? Do I need programming knowledge?

Yes, your login details will be provided along with basic training to manage your site. No programming knowledge is needed. You only need to familiarize yourself with WordPress CMS.

Is there an annual renewal fee?

A one-year subscription fee is included in your package. After this one year, there is a recurring annual fee. Before your account expires at the end of a year, we will notify and bill you. To avoid the suspension of your account and domain, payment must be made by the due date.

Why do I need a website? I have already got a Facebook page.

By having a website, you can establish your legitimacy. People tend to trust your business more when you have a well-designed website. Your website will be a platform to drive your brand’s message and a central resource for contact information for your customers. You also have to take into consideration that not everyone uses Facebook. The fact that it is a free service also means that Facebook services can be ceased at any time. Most importantly, when compared to a website, a Facebook page struggles to be ranked higher in search engines. What that means is, when someone searches for a keyword relating to your business, your Facebook page will probably not be seen as it is positioned far lower in search engine results.

Why do I need your company to develop my website when I can do it myself with an online web builder software?

We have a team of professional web designers that can build you a complete corporate website in a timely manner, with very reasonably priced packages. Why waste precious time trying to build a website on your own when you can focus on things that matters most to your business? Leave it to us to get your corporate website up and running in no time. We also provide ongoing support should you run into any issues.

What if I already have a website but it’s not working as expected? Our customers came to know us through word of mouth anyway.

Your website is your base to most of your online marketing. Trust us when we say a well-organized and properly designed website will bring in far more customers than just word of mouth alone. Let us give your website a brand-new look that will drive your online presence to greater heights.

I have an online store. Why do I still need a corporate website?

Setting up an online store is relatively easy. The difficult part is getting customers to find your business (SEO ranking), converting visitors into customers, and keep customers coming back again. A corporate website can establish a better first impression with prospects where you will be seen as a trustworthy company to deal with. It also serves as your business’s storefront, providing contact information to visitors and links to your social media page, online store, and other online channels.

Select Package
AUD 996
RM 2999
AUD 2987
RM 8999
Select Package
AUD 996
RM 2999
AUD 2987
RM 8999
Select Package
AUD 996
RM 2999
AUD 2987
RM 8999
Select Package
AUD 996
RM 2999
AUD 2987
RM 8999
Select Package
AUD 996
RM 2999
AUD 2987
RM 8999
Select Package
AUD 996
RM 2999
AUD 2987
RM 8999
Select Package
AUD 996
RM 2999
AUD 2987
RM 8999
Select Package
AUD 996
RM 2999
AUD 2987
RM 8999
Select Package
AUD 996
RM 2999
AUD 2987
RM 8999
Select Package
AUD 996
RM 2999
AUD 2987
RM 8999
Select Package
AUD 996
RM 2999
AUD 2987
RM 8999
Select Package
AUD 996
RM 2999
AUD 2987
RM 8999
Select Package
AUD 1328
RM 3999
AUD 3319
RM 9999
Select Package
AUD 1328
RM 3999
AUD 3319
RM 9999
Select Package
AUD 1328
RM 3999
AUD 3319
RM 9999
Select Package
AUD 1328
RM 3999
AUD 3319
RM 9999
Select Package
AUD 1328
RM 3999
AUD 3319
RM 9999
Select Package
AUD 1328
RM 3999
AUD 3319
RM 9999
Select Package
AUD 1328
RM 3999
AUD 3319
RM 9999
Select Package
AUD 1328
RM 3999
AUD 3319
RM 9999
Select Package
AUD 1328
RM 3999
AUD 3319
RM 9999
Select Package
AUD 1328
RM 3999
AUD 3319
RM 9999
Select Package
AUD 1328
RM 3999
AUD 3319
RM 9999
Select Package
AUD 1328
RM 3999
AUD 3319
RM 9999
Select Package
AUD 1328
RM 3999
AUD 3319
RM 9999